Privacy Policy

Introduction

At Wyapy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.


Information We Collect

Personal Information

  • Name and email address
  • Billing information (processed securely by our payment provider)
  • Usage data and analytics
  • Communication preferences

Automatically Collected Information

  • IP addresses
  • Browser type
  • Device information
  • Cookies and tracking technologies

Survey Data

  • Ratings and feedback you provide in surveys
  • Optional comments or messages

How We Use Your Information

We use the collected information for:

  • Service Delivery
    Providing, operating, and maintaining our service
  • Updates
    Notifying you about changes to our service
  • Support
    Providing customer support
  • Transactions
    Processing your subscriptions and payments
  • Analytics
    Understanding usage patterns to improve our service

AI Reports and OpenAI

We share limited survey-related data (such as aggregated ratings, feedback comments, and non-sensitive context needed to generate summaries and insights) with OpenAI to generate AI reports.

We take steps to minimize the data shared and only send what is necessary to generate the AI Reports.


Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.


Third-Party Services

We may employ third-party companies and individuals to:

  • Facilitate our service
  • Provide service-related features (e.g., hosting, payments)
  • Assist in analyzing service usage

Third-Party Domains

Our feedback survey experience relies on widely used Content Delivery Network to speed up the time it takes to load the page.

We use https://www.jsdelivr.com/ to serve all our minimal third-party dependencies.


Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

Data Retention and Automatic Deletion

We retain your information only for as long as necessary to provide our service.

Organizations that remain inactive for 90 days and do not have an active subscription are automatically deleted. This deletion includes all associated data, such as feedback entries, ratings, configuration files, and account metadata. Once removed, this information cannot be recovered.

Note that your data may be kept for a maximum of 10 days after deletion before being permanently purged from all our systems.


Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.


Contact Us

If you have questions about this Privacy Policy, please contact us at:

Last Updated: December 2025