# Wyapy

Wyapy is a customer feedback SaaS platform for collecting, analyzing, and acting on CSAT, NPS, and CES survey responses. It targets small-to-medium businesses using tools like Shopify, Clover, WooCommerce, Monday.com, Jira/Atlassian, Simpro, and Jobber.

## Key Features

- Embeddable feedback widget (drop-in JS, no coding required)
- CSAT, NPS, and CES survey types
- AI-powered reports that turn scores into action plans
- Native integrations: Shopify, Clover, WooCommerce, Monday.com, Jira, Simpro, Jobber
- Response analytics dashboard with daily aggregates
- Multi-user team support with custom branding
- Free plan available; Pro plan at $29/month

## Pricing

- **Free**: 1 project, 1 user, 20 responses/month, Wyapy branding
- **Pro**: $29/month — 5 projects, 5 users, AI reports, custom branding, unlimited responses

## Guides and Documentation

- /guides/ — Educational guides on CSAT, NPS, CES, and feedback collection
- /guides/customer-feedback/ — What is CSAT, how to calculate it, benchmarks by industry, survey examples
- /guides/jira-feedback/ — How to collect feedback in Jira, developer satisfaction, sprint retrospective
- /guides/monday-feedback/ — Collecting feedback in Monday.com, rating widgets, automation
- /integrations/ — Integration guides for Shopify, Clover, WooCommerce, Monday.com, Jira, Simpro
- /alternatives/ — Comparisons with Delighted, AskNicely, SurveyMonkey, Typeform, Wootric, Zendesk, Freshdesk, GetFeedback, NiceReply, Survicate, Zonka Feedback, Customer Thermometer

## Contact

- Website: https://www.wyapy.com/
- Email: info@wyapy.com
- Pricing: https://www.wyapy.com/pricing
- FAQ: https://www.wyapy.com/faq