Turn every WooCommerce order into valuable customer feedback. Wyapy helps you understand how customers feel about their purchase, their products, and your service, both right after checkout and after delivery. Our AI Reports summarize the wins, risks, and suggested next steps.
Benefits
Post-purchase and post-delivery surveys
Collect feedback on the Thank You page and send follow-up surveys after delivery, with a configurable delay in days.Collect feedback automatically
Surveys are triggered without manual work, based on order and delivery timing.Per product and per order insights
Customers can rate each item in their order plus other configurable aspects.Track results over time
Monitor trends for overall satisfaction and item level ratings in one dashboard.AI reports you can act on
Get automatic summaries that highlight priorities, risks, and recommended actions.Match your brand
Customize surveys with your logo, colors, and tone.Scale with your store
Send up to 10 000 feedback requests per month.
How it works
- Install Wyapy from the WordPress Plugin Directory and connect it to your store.
- Show a post-purchase survey on the WooCommerce Thank You page.
- After an order is delivered, Wyapy sends a feedback request email after a configurable number of days.
- Customers rate their overall experience, each product, and can leave comments.
- Wyapy turns responses into clear analytics and an AI Report that surfaces what works, what does not, and what to do next.
With Wyapy + WooCommerce, feedback collection is automatic, analysis is simple, and improvements are clear so you can focus on growing your store.