Wyapy – Item Feedback & Insights for monday.com helps your team collect item feedback at the moment work happens. Capture feedback internally on the item using the Wyapy widget, or externally by sending branded feedback requests via monday automations. Ratings and comments are pushed into your boards, and dashboards & AI Reports summarize wins, risks, and next steps.
Benefits
Capture feedback directly on monday.com
Collect item feedback inside monday using our item widget.Capture feedback externally
We send a feedback request to your users by email using a monday automation.Keep feedback next to the work
See ratings and comments in your monday columns.CSAT, NPS, CES, or generic Rating
Collect the metric you need, with optional comments and context tied to the item.Branded external feedback requests
Send feedback requests by email with your logo, colors, and tone (ideal when the rater is not in monday).Analytics
Explore all your data in the Wyapy Dashboard and compare ratings across boards.AI reports
Leverage AI generated insights that highlight priorities and recurring issues.
How it works
- Install Wyapy from the monday App Marketplace and connect it to your account.
- Choose how you want to capture item feedback:
- Internal: add the Wyapy Item Feedback widget to your item view so teammates can leave feedback directly inside monday.
- External: add a Wyapy automation to your board (for example, when a Status changes to Done) to send a branded feedback request by email.
- Wyapy writes the rating and comment back into your monday columns and stores the full response in Wyapy.
- Use the Dashboard and AI Reports to spot what works, what does not, and what to do next.
Examples and use cases
- After a support ticket is marked Done, automatically ask for CES feedback from the requester.
- During handoffs or reviews, collect internal teammate feedback directly on the item via the widget.
- After onboarding tasks are completed, measure the onboarding experience and review trends in Wyapy.
- After a project milestone, collect a rating and comment from the client and review it during weekly meetings.
With Wyapy + monday.com, item feedback fits into your workflows, results stay close to the work, and improvements are easy to identify.