Wyapy for monday.com helps your team collect customer feedback automatically when work gets done. Trigger surveys from monday automations, send branded feedback requests by email, and bring ratings and comments back into your boards. Our dashboards and AI Reports summarize the wins, risks, and suggested next steps.

Benefits

• Trigger surveys from automations
  Start feedback requests when a Status changes or key steps are completed.

• Keep feedback next to the work
  Push ratings and comments back into monday columns so teams can react quickly.

• CSAT, NPS, or CES in minutes
  Collect the metric you need, with optional comments.

• Branded email requests
  Send feedback requests by email with your logo, colors, and tone.

• Dashboards and AI reports
  Track trends over time and get AI generated insights that highlight priorities and recurring issues.

• Searchable and shareable
  Keep satisfaction signals organized in your Wyapy board and share results across the organization.

How it works

• Install Wyapy from the monday App Marketplace and connect it to your account.
• Add Wyapy automations to your board (for example, when a Status changes to Done).
• Wyapy sends a branded feedback request by email to the contact you choose.
• Customers submit a CSAT, NPS, or CES rating, with an optional comment.
• Wyapy writes the rating and comment back into your monday columns and stores a copy in your Wyapy board.
• Use dashboards and an AI Report to spot what works, what does not, and what to do next.

Examples and use cases

• After a ticket is marked Done, send a quick CSAT survey to the requester.
• After onboarding tasks are completed, measure the onboarding experience.
• After a project milestone, collect a rating and comment from the client and review it during weekly meetings.

With Wyapy + monday.com, feedback collection fits into your workflows, results stay close to the work, and improvements are clear.