About Us
What is Wyapy?
Wyapy is a modern feedback platform that blends brandable, lightning-fast surveys with a powerful analytics dashboard. Collect CSAT, NPS, or CES first, then dig deeper with secondary ratings to learn what truly drives satisfaction.
Surveys & experience
Are surveys brandable?
Yes. Set your logo and colors to make surveys look native to your brand.
Are surveys mobile-friendly?
Absolutely. Surveys are mobile-first and tested on common devices for fast, smooth interactions.
How do QR codes work?
Each survey generates a unique QR code. Print it on receipts, table tents, or posters. Scanning opens the survey instantly — great for restaurants, retail, and events.
How do you reduce drop-offs?
We capture the primary score first (CSAT/NPS/CES) to secure the most important signal immediately. Then we show secondary ratings only when relevant — keeping the flow short and focused.
Analytics & insights
What analytics do I get?
A real-time dashboard with trends, distributions, and category/aspect breakdowns. You’ll see overall scores plus secondary ratings that pinpoint what to improve.
Can I analyze specific items or aspects?
Yes. Secondary ratings let you assess items (e.g., dishes, product features) or aspects (e.g., staff politeness, speed). Filter and compare to spot patterns fast.
Do you support CSAT, NPS, and CES?
All three. Pick what fits your use case (or run multiple projects) — then layer secondary ratings for deeper insight.
Pricing & billing
Is there a free plan?
Yes. Get started free and upgrade only when you need more capacity or features. See Pricing for details.
Can I change plans later?
Anytime. Upgrade or downgrade from your account settings — changes prorate automatically.
Performance & reliability
Are surveys fast globally?
Yes. We deliver from the edge (CDN), optimize assets, and keep client-side JS minimal for sub-second loads.
How reliable is Wyapy?
We run on a serverless AWS architecture designed for automatic scaling, redundancy, and low latency.
Data & security
Is data encrypted?
Yes — encryption in transit and at rest by default.
Where can I read your privacy policy?
See Privacy Policy. We only collect what’s needed to provide the service.
Integrations & sharing
How do I share surveys?
Share a link, embed in emails, or print the QR code. Many teams place QR codes on receipts, tables, packaging, or kiosks.
Do you integrate with POS or other tools?
We’re building POS integrations and webhooks. If you have a specific system in mind, let us know!
Accounts & access
Can I invite teammates?
Yes. Add teammates with role-based access to collaborate on projects and analytics.
How do I sign in?
Head to Sign in. New here? Create an account to begin.