The Wootric Alternative That Stayed Affordable After the Acquisition
Wootric was a beloved lightweight NPS tool for SMBs. Since its acquisition by InMoment, pricing has moved to enterprise territory. Wyapy delivers the same lightweight CSAT, NPS, and CES experience — with AI-powered reports included — at a price SMBs can actually afford.
Wyapy vs Wootric / InMoment — At a Glance
| Feature | Wyapy | Wootric / InMoment |
|---|---|---|
| Pricing model | ✅ Free — then $29/mo | ❌ Enterprise (~$10k+/yr) |
| Free tier | ✅ Yes | ❌ No |
| Self-serve sign-up | ✅ Yes | ❌ Sales process required |
| CSAT + NPS + CES | ✅ All three | ✅ All three |
| AI-powered reports | ✅ Yes | ⚠️ Enterprise tier only |
| Embeddable widget | ✅ Yes | ⚠️ In-app only |
| Setup time | ✅ Minutes | ❌ Implementation required |
| Platform integrations available | ✅ Shopify, WooCommerce & more | ❌ No |
Why Former Wootric Users Choose Wyapy
Wootric was the go-to lightweight NPS tool for SMBs. After the InMoment acquisition pushed pricing to enterprise levels, many teams are looking for the same simplicity at a price that fits.
SMB pricing — no enterprise contract required
InMoment positions Wootric as part of an enterprise CX suite averaging $10,000+ per year. Wyapy has a free tier and a Pro plan at $29/month. No sales call, no annual contract, no implementation fee. Sign up and be live in minutes.
- Free tier — 20 responses/month
- Pro at $29/month
- Self-serve sign-up
- No annual contract
AI action plans — not just trend charts
Wyapy's AI reads every score and comment to generate a prioritized action plan each week. You see what is improving customer satisfaction, what is hurting it, and the specific next steps to take — not just a trend graph. InMoment's AI capabilities are reserved for enterprise tiers.
- Wins & Opportunities summary
- Prioritized next steps
- Theme clustering & sentiment
- Auto-generated weekly
The lightweight experience — kept lightweight
What made Wootric popular was its simplicity: short surveys, fast setup, clean dashboard. Wyapy preserves that philosophy. No complex configuration, no implementation consultants, no feature bloat. Just CSAT that works — with Shopify, WooCommerce, and other platform connections available when you need them.
- Live in under 10 minutes
- Short high-conversion surveys
- Clean analytics dashboard
- GDPR ready
Deeper CSAT analytics than the original Wootric
Wootric was built around a single NPS question with trend graphs. Wyapy adds aspect ratings, category breakdowns, CSAT and CES alongside NPS, and a dashboard focused entirely on satisfaction — so you see not just your score but what is driving it.
- CSAT / NPS / CES in one tool
- Aspect & category ratings
- Daily trend analytics
- Per-product breakdowns